EMILY'S
FILE CABINET
for those who know a CV never tells the whole story
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drawer 01 / audio
I've played piano since I was eight and love singing. Music has never been background noise for me, it's how I regulate and focus. Feel free to listen in, or send me your go-to music for locking in.
last 3 months on spotify
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drawer 03 / career
2025 — PRESENT
PRODUCT LEAD
Hive Technologies, Berlin
Leading Hive's net-new AI vertical from 0→1. Product strategy, UX vision, commercial planning targeting €2M ARR. Impact manager for a cross-functional team of 14.
2022 — 2025
PRODUCT MANAGER, MARKETING & POST PURCHASE
Hive Technologies, Berlin
Owned B2B and B2B2C logistics products for 500+ e-commerce brands. Built estimated delivery date product (20% conversion lift). Grew brand adoption from 31% to 64%.
2021 — 2022
TEAM LEAD, CX & OPERATIONS
Anyways, Utrecht
Built the customer experience function from scratch. Onboarded the first 100 customers, scaled team to six agents in six months.
2018 — 2021
EARLIER ROLES
Fair.com (LA) · Daimler Financial Services (Stuttgart)
Business development and digital sales & product across automotive and mobility.
education
2020 — 2022
MSC DATA SCIENCE & SOCIETY
Tilburg University
2015 — 2019
BA INTERNATIONAL BUSINESS & MANAGEMENT STUDIES
Avans University of Applied Sciences
drawer 02 / things i made
I love expressing myself by making things with my hands. Crocheting, knitting, sewing, painting, whatever keeps them busy. Sometimes with friends, always with music on.
click a polaroid to flip it over
drawer 04 / souvenirs
Travel Collection
I have an obsession with ceramics and started a mission to collect them from abroad. Lately it's expanded to silly little things like a bronze dog and a linen bird. Anything to fill my home with unique eye-catchers.
012025 / South Africa
Gifted by an amazing friend
Cape Town
An earthy ochre glaze, hand-thrown. Perfect for morning oats and slow Sundays.
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drawer 05 / terminal
If you love music, want to nerd out over crochet patterns, or are curious about any of my work experience, hit me up! Pick your favorite mug from the travel drawer and we'll find a day for coffee.
$ cat contact.txt
> name: Emily Coppens
> email: emilycoppens@hotmail.com
> linkedin: linkedin.com/in/emilycoppens
> location: Berlin, Germany
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